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Repaired existing furnace whereas another company wanted to replace and also enlarge space that was needed for new furnace. Repairman was bit by spider and had a bad reaction to it . Needed a hospital visit but was nice enough to come back same day
Jon Matson did everything he promised and more. New Condenser, Coil and Thermostat. Repositioned my old furnace and secured it as to slope properly. This was not part of the original project scope but John wanted it done right. Being in construction, I could see they were ethical and did quality work with a very good estimate. Could not recommend a better HVAC Contractor and I will use them for future maintenance. Great Job!
It is an understatement to say we were thoroughly impressed by the entire process of having our central heater replaced along with the installation of a new central air conditioner a few days ago! We had done enough research to know what to look for, and ask relevant questions, but Dave Molina’s thorough explanation of the system and installation process answered our questions before we asked them. The crew, led by Rudy, arrived on time, surveyed the job, and began work in an incredibly swift and organized manner. It was a really hot July day. The attic must have been well over 120 degrees. Yet every crewmember had an excellent attitude, was very courteous, and worked really hard. I consider myself reasonably handy and knowledgeable of home remodeling and such, and was very impressed with the carefulness and professional manner in which everything was done, from running the 220v service from the main panel to the compressor, to the very clean attic installation of the rest of the system. The six man crew worked about 11 hours, finishing the job on the same day they began, and yet instead of leaving the moment they finished, they took the time to talk with us to be sure any questions we had were answered, and that we understood the operation of the thermostat control. And they actually left the house cleaner than when they got there! I very highly recommend Southland Heating and Air Conditioning.
Bryan Ortiz came to my home, did a great job. He let me know what he is looking for and doing to fond the problem.He was a good representive of your company. Thanks Bryan
They installed two for me. a Split system downstairs and a package unit on the roof. First I thought the roof unit wasn't working properly (about a month after Installation), and they came that same day but it turns out it was operator error. He was a doll, climbed up on my roof in the pouring rain, just to double check. They didn't even charge me. Then I had them come by about a month after that to adjust the dampers. Once again it was comp. Last month I had to have the down stairs unit removed to repair some flood damage and they were fast and efficient, removed the unit to my covered patio, then reinstalled it after the remediation was done about a week later. I LOVED these guys. If only everyone was this reliable.
I could not be happier with this company. Matt came out first to look at our house. He was so informative, helpful and honest. We got a quote on the spot! I had multiple people out to the house before him and never felt this comfortable or confident in choosing someone right for the job. Our installation was scheduled that day and they showed up on time and very professional. The team consisted of Willy (Lead), Abraham, Jorge, Ricardo, & Gabriel. Never have I ever not had to clean up after having work done to my home. These guys were courteous, efficient and left my house clean & most importantly COOL!!! I really can not say enough good things about them and would highly recommend this team.
Matt Alba is truly the best! Being a single widowed mom I was somewhat nervous about making this decision for an HVAC unit on my own but Matt was very thorough at explaining the process in detail. I instantly felt at ease & knew Matt had my best interest in mind. I also want to give kudos to Rudy & crew who were very polite, clean & organized. They did not skip a beat, they did everything agree upon and more. Without hesitation I will recommend Southland to my family, friends & co-workers.
I had my complete HVAC system upgraded by Southland Heating and Air Conditioning. They did an awesome Job. The Southland crew arrived on time and complete the job as they promised. The crew were professional, well trained and they knew exactly what need to done and how to do it. The entire job from initial contact to the completion was very smooth. Southland has a great management and great team. I have no hesitation to recommend them. Thanks for a job well down.
Service for installation of a new gas heater, air conditioning system (to a home that previously never had one) and all new duct work from Southland was incredibly fast, efficient and easy. The entire system was scheduled within a week and installed in 6 hours. Financing the entire project involved a few simple questions - name, address, birth date, social security.... Ray, the sales person/owner, knows virtually everything about air flow and treatment. Service and knowledge at this level is virtually unheard of and I recommend Southland without reservation!
Our furnace went down late on Dec 26 a Friday . We have a place in Ojai, had a houseful of guests, night time temperatures were near freezing and going down. Southland sent Jake a wonderful young man who knows the technology of the furnace inside and out and believe me it's not simple. A part had been improperly installed by a prior service which caused the control board to blow. The price for replacing the board was fair and all seemed fine. However, the new board worked differently than the old one. There wasn't enough heat. Jake came back on Sunday and fixed the remaining problem, no charge.
As a picky consumer, I knew that not just any heating/air conditioning company would do. After having a few companies come out and give me bids for installing, for the first time, an air conditioning system in my house, it was an easy decision to choose Southland. Ray came out and besides being pleasant to work with, was very knowledgeable about what should be done, even pointing out an obvious potential fire hazard that the other companies had missed. The price was right, the work done was excellent and the entire crew was the best. Thank you, Southland for such a positive experience and a job well done!
These guys were great. Matt was extremely helpful and professional and so was his entire crew!
Great service from Matt and his team. From the estimate to the installation everything was done properly. Matt suggested several options for my townhouse regarding the tonnage and ductwork in the attic. Ruby was on site with his team for the electrical, ductwork,... I had some issues with the asbestos not properly removed from another contractor, Matt called them and they came to finished the job later during the day. My Trane XR is very quiet outside and the Honeywell WiFi thermostat do the job perfectly. Everything done in one day with very competitive and fair pricing.
These guys were fantastic. I was going in for emergency surgery and Matt couldn't have been more helpful. He made everything happen in record time and the guys he works with are great too. Can't recommend them enough.
Very satisfied with the install of a new heater and AC unit. Rudy and his crew were on time, professional, showed pride in their work. I would highly recommend Dave and Rudy, and Southland heating and air.
We had a unique job where a minisplit AC unit was already purchased and was a slightly tricky, but small install in a garage build out. After being turned away by several installers and companies for not wanting to deal with such a small job, we contacted Southland AC and they immediately emailed back, which then quickly lead to a call. Spoke to Matt who was still willing to try and take on our "small" job even though it was during their busiest time (July Heat Wave). He came out to inspect the unit and install area and was very knowledgeable and still willing to work with us given the circumstances. The following weekend Rudy and his crew were friendly, professional and did a quick, clean and great install. Our converted garage is now running cool and quiet. We would call Southland again in a heartbeat for any AC/Heating needs. Thanks guys!
My work schedule makes it difficult to schedule home repairs, but Dave at Southland was extremely accommodating and had a technician at my house within a couple days. The technician, (Dan) was just fantastic. Very friendly, knowledgable and professional. Great asset to your company. He arrived promptly and explained every step of the process. An hour later, my AC was back in action and the price was much less than I expected. Thanks a million, Southland!!
On Time, Friendly, and Quick...My experience was great and Dan The Technician was Friendly and Great...walk me through the whole process of the Job at Had... Thank You
I was very happy with my experience in hiring Southland heating and air. I got a whole new system and am very pleased with it.
The contractor was prompt, efficient and was interested in us getting the right units and capacities to met our needs. He was quick, clean and did what he said he would do when he said he would do it. A real pro and a pleasure.