Frequently asked questions about HVAC

At Southland Heating & Air Conditioning, we believe in carrying top quality products. Whether you want to keep your home perfectly cooled in the summer or toasty in the winter, we have you covered. Many of our customers can’t get enough of the RUUD products we carry. RUUD has been a leader in heaters and air conditioners since the 1950s, standing out as a reliable source of home comfort.

Have questions about your RUUD heating or cooling equipment? We have the answers! Check out our FAQ section below or feel free to contact us at any time for more help

Can I call you to service my RUUD equipment?

Whether you have concerns about the performance and energy efficiency of your product, think it’s time for some basic maintenance, or need some urgent repairs, our team at Southland Heating & Air Conditioning is ready to get the job done. We are your trusted local dealer for all your RUUD upgrades, repairs, replacements, and more.

My RUUD product has a rating number on it. Can you explain it?

We would be happy to! Essentially, the U.S. government now requires all air conditioners and heaters to provide an energy efficiency rating. This helps consumers stay aware of how their product should be performing! The rating is a reflection of the amount of energy that is used efficiently. The higher the rating, the more efficient it is.

What is the difference between SEER and HSPF?

SEER and HSPF both stand for different efficiency ratings for various HVAC and related equipment. For example. AC units are given the SEER rating, which stands for Seasonal Energy Efficiency Rating. You can determine whether or not a unit is efficient by how high the number is. The greater the number, the better efficiency you will get. HSPF is used for heating equipment or unit performance in heating mode. It stands for Heating Seasonal Performance Factor. Likewise, the higher the rating, the better. Gas furnaces, however, use the AFUE rating, standing for Annual Fuel Utilization Efficiency.

How can I maintain my outdoor unit during colder months?

Some people assume they need to cover their heat pump during the winter to prevent any damage, however, RUUD heat pumps are operational all year long and never need any covering. The same goes for AC units, as RUUD builds products that are designed to stand up to the outdoor elements.

What size RUUD unit does my house require?

This depends on your home comfort goals and overall property layout. When you call on our experts, we can carefully review your home and help you determine what size and style would be best. We take into account a range of factors such as climate, number of windows, quality of insulation, and much more.

Should I get a split system or a package unit?

This ultimately depends on your household needs. A split system can be used to provide total home comfort, using both indoor and outdoor components to function. In comparison, a package unit doesn’t need any additional air handlers, heating units, or additional coils.

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