VIP Membership Program
The best way to avoid problems with your heating or cooling system is to prevent them from happening. Regularly scheduled maintenance will help prevent future costly repairs. What would happen if you never serviced your vehicle? You wouldn’t want to drive on bald tires. Keeping your air conditioning and furnace in top shape avoids costly repairs down the road and helps lower your utility bills by improving energy efficiency. Our VIP Membership Program protects you and your system – see below for more information.
When your heating and air conditioning needs service or repair, you want someone you can count on to do the job right. You also want the best parts and labor guarantee at the lowest possible cost. With our VIP Membership Program, you’ll get these and the benefits of additional energy savings, longer equipment life, and a more comfortable home.
At Southland Heating & Air Conditioning, we recognize your needs and have designed a program to help keep your system running efficiently and trouble-free. We call it our VIP Membership Program. VIP Membership includes two regular maintenance visits to keep your system operating cleanly and efficiently, and it provides discounts on repair parts.
Any way you look at it, VIP Membership saves you time and money! Ask your service representative or call today for more information about how we can better serve you.
VIP Membership Includes
Furnace
- Clean and/or replace standard air filters
- Clean blower compartment
- Clean and adjust burners
- Measure volts/amps on motors
- Check all wiring connections
- Test gas valve and controls
- Test pilot or electronic ignition
- Test for combustion leaks
- Check fan and limit control
- Check safety lockout
- Check the manifold gas pressure
- Inspect furnace for rust
- Lubricate all moving parts
- Check heat exchanger for cracks
- Test for carbon monoxide
Thermostat
- Check for calibration
- Check thermostat settings
Condenser Unit
- Check condenser coil
- Check all wiring connections
- Check condenser fan motor
- Check refrigerant charge
- Check compressor running amps
Why become a VIP member?
In addition to regular heating and air conditioning maintenance, VIP Members also enjoy a number of other benefits that aren’t available to our other customers.
These VIP benefits include:
- Front-of-the-line priority scheduling for all service calls
- Up to 20% discount on all service and repairs
- One-year service, parts, and labor guarantee on repairs (within the scope of work)
- A discount diagnostic trip fee of $59.00
- No additional charges for after-hours and Saturday service calls
- Extended warranty on new installations (up to five years with current valid membership)
Ductless Gold Member Maintenance Program
Level #1 Maintenance Includes:
- Check that the system is operational before cleaning
- Shut down the power
- Remove and clean the filters
- Check and clean any pumps that may be inside
- Rinse the coil with water or coil cleaner (WE DO NOT REMOVE COVER)
- Wipe down the outer surface w/ rag or cleaner
- We do not disassemble any part of the unit, only accessible areas of the indoor unit is serviced
- Clean the condenser by removing leaves and debris
- Rinse outside condenser
- Check amps of indoor unit
- Check amps of outdoor unit
- Hook up gauges only if the unit is not cooling properly
Start all indoor units
Check return and supply temps of all indoor units
Check Condensate line for proper drainage
Level #2 Maintenance Includes:
Level #2 includes all of Level #1 items plus:
- Install a mini-split bib kit
- (this bib is attached to the indoor unit and allows the coils to be cleaned hygienically)
- If blower wheel is dirty, we will attempt to remove it, if it has a removable bracket, otherwise we clean it with compressed air. We do not remove, snap together parts, as they are very fragile and can break
- Clean the mini-split head with a non-toxic chemical cleaner
- Reconnect the outer cover
- Clean the condenser by removing leaves and debris
- Rinse outside condenser
- Check amps of indoor unit
- Check amps of outdoor unit
- Hook up gauges only if the unit is not cooling properly
Start all indoor units
Check return and supply temps of all indoor units
Check Condensate line for proper drainage
Ductless Systems require maintenance just like any other heating and cooling system. Based on usage, this should be done 1-2 times a year.Ductless heat pumps have many parts, and without proper maintenance, they can malfunction, causing water leaks or shutdowns.
We offer 2 different levels of Maintenance. A LEVEL 1 for basic annual maintenance or a more comprehensive LEVEL 2. A LEVEL 2 maintenance is ONLY recommended for systems that have never or not been serviced in a few years.
We Service Most Major Brands of Ductless Systems
